The average cost of one robot is about $ 12,000, but the network received them for free.

• Shokoladnitsa began testing waiter robots in the chain’s coffee shops in Moscow, Forbes writes with reference to the company’s chief operating officer, Yuri Vladykin.
• The robots were launched in two establishments of the chain – in the Metropolis shopping center and in Klimentovsky lane. If the test results are positive, the project will be scaled to the entire network, Vladykin said.
• The partner of Shokoladnitsa was LLC Infraprime Technology, which provided robots free of charge. The average cost of one robot is about $ 12,000, Vladykin added.
• The restaurants will test two models: BellaBot, which mimics the features of a domestic cat, and PuduBot, which displays emotions, a smile and eyes on the screen, a partner said.
• The robot manufacturer is the Chinese company Pudu Robotics. Models speak three languages ​​- Russian, English and Chinese.
• Robots will become waiters’ assistants: they will deliver orders and pick up dishes, Vladykin said. According to Shokoladnitsa, on average, a waiter in a coffee shop earns 35 thousand rubles a month – money spent on one robot can be paid to an employee for more than two years, Forbes notes.
• According to Mikhail Burmistrov, general director of Infoline-Analytics, robots are still more of a marketing tool than optimization and efficiency improvement. He added that this situation is changing against the backdrop of the pandemic – customers are afraid of possible infection, so there is a growing interest in restaurants without staff.
• In June 2020, KFC opened a new-format restaurant in Moscow. All orders from the restaurant’s kitchen enter the pick-up area through the conveyor, and from there they are taken by a robotic arm and placed in special cells.

Link to the original news page: https://vc.ru/food/172091-shokoladnica-nachala-testirovat-robotov-oficiantov-v-dvuh-moskovskih-kofeynyah